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Terms and Conditions

At Memory4Less Inc., we make every effort to ensure that the information included in the site is accurate. However, Memory4Less Inc., doesnot take any responsibility for outdated, faulty or otherwise inaccurate information on this site, including pricing, product specifications and editorials. Memory4Less Inc., shall not be held responsible or liable for any incidental or consequential damages being caused directly or indirectly from any information or offering on this site. Furthermore, Memory4Less Inc., reserves the right to change prices, discontinue products at any time without any prior notification. In addition if pricing and or availability discrepancies do arise Memory4Less Inc., reserves the right to contact the customer and inform the customer of the discrepancies and after the necessary changes have been agreed to by Memory4Less Inc., and the customer the order will be processed. If you have questions regarding this policy please contact us at: Memory4Less Inc., 2622 W. Lincoln Ave, Suite 104, Anaheim, CA 92801, Tel: 1-800-821-3354, Fax 1-714-821-3361

The use of this site is governed by the policies, terms and conditions set forth below. Please read them carefully. Your use of this site indicates your acceptance of these terms and conditions. Your placement of an order indicates your acceptance of these terms and conditions. Your submittal of any purchase order to Memory4less.com Inc. indicates acceptance of these terms and conditions. These terms and conditions shall supercede any subsequent terms or conditions included with any purchase order, whether or not such terms or conditions are signed by Memory4less.com Inc. Memory4less.com Inc. reserves the right to make changes to this site and these terms and conditions at any time.


Order Cancellation

Once an order has been entered and you have received an order confirmation number, we can only cancel an order if the item is on backorder status. To request cancellation of a backorder, you must call our Customer Service Department at 800-821-3354. You will have to provide the order number to the customer service staff. Please be aware that if you are cancelling an order that is not on backorder a restocking fee of 20% will apply.

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Return Policy

For all returns:
All exchanges and returns must be received at our warehouse no more than 30 days from the date the item was shipped to you. To accomplish this, you must obtain a return authorization (RMA) number from our customer service department at 800-821-3354 within 20 calendar days of the ship date to you, thereby allowing sufficient time for the product to be returned by less costly shipping, such as UPS Ground.

Returns received beyond 30 calendar days from the date of original issuance of RMA number will be rejected and will be returned to you. You are responsible for paying shipping charges for returning product to Memory4Less. Memory4Less has the right to refuse any return due to: expired RMA number, physical damage, no RMA number on shipping label, or missing parts (including packaging).

Non-defective product:
We donot accept any Non-defective product back. We will as a courtesy to our customer exchange a non-defective product within 7days of your order.

Defective Product

DOA - within 7-day from our shipping date Products claimed defective within the DOA period will be replaced immediately (shipping charge is non-refundable). We will not charge freight again for the replacement parts return to you. However the product will be shipped back to you UPS ground (7day shipping). If you want any expedited service you must pay the difference between the ground charge and the shipping method you are requesting. Please call customer service to make these arrangements. .
After DOA period and within 30 days from our shipping date Products claimed defective after the DOA period will be tested and repaired or replaced only. We will not charge freight again for the replacement parts return to you.
After 30 days from our shipping date Defective products outside the 30 calendar days window must be returned directly to the manufacturer by you.

Open software:
Open software cannot be returned to Memory4Less for any reason. Contact the software manufacturer for replacement of defective software.

To obtain a Return Authorization Number:

  1. Locate the packing slip or Invoice included with your original shipment. Reference the "Order ID".
  2. Contact Customer Service at 1-800-821-3354 Monday through Friday between 10:00am and 4:00pm PST.
  3. The Return Authorization number issued by our Customer Service representative must be written on the shipping label only of all returned packages. Returns with writing on the original manufacturer's packaging will be subject to a repackaging fee of $25.00. Packages without RMA numbers will be refused.
  4. All returns must be addressed as follows:

    Memory4Less, Inc. Attn: RMA #_______
    2622 West Lincoln Ave, Suite 104
    Anaheim, CA 92801

It is your responsibility to get the item back to Memory4Less. Shipping is not refundable. Returns must be sent via UPS, Federal Express, or any courier that issues a tracking number. You are also reponsible for adequately insuring the item (s) you are returning.

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Concerning All our Order Acknowlegement
This order acknowledgement is not a contract and does not constitute an acceptance of your order, but only a record of your offer to purchase a particular item at a particular price. After you place an order, Memory4Less determine whether or not to fill the order, and Memory4Less may refuse or limit your order for any reason. By placing your order, you agree to accept all terms and conditions set forth anywhere on this site, including Memory4Less' terms and conditions of sale. Memory4Less, Inc. reserves the right to accept, refuse, or limit your order for any reason, including, but not limited to, credit review, the unavailability of a product or errors in the prices and product descriptions posted on this web site. By placing your order, you agree that Memory4Less, Inc's., total liability, under any legal theory or claim, shall be limited to the purchase price actually paid to Memory4Less for the product giving rise to Memory4Less liability excluding shipping costs which always remain non-refundable.


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Payment Methods

You can pay with the following methods:

Credit Card At Memory4Less we accept VISA, MASTERCARD, AMERICAN EXPRESS, AND DISCOVER cards with no additional surcharges. For your protection, we check all credit cards for potential fraud.
Please be sure to provide your exact billing address and telephone number - the address and phone number your credit card bank has on file for you. Incorrect information may cause a delay in processing your order. Your credit card will not be billed until we ship the order.
Purchase Order Purchase orders welcomed from Schools, Colleges and Universities. We also accept Purchase orders from Defence Dept's, Defence Contractors, Federal, State and Local agencies, Fortune 1000 corporations. A credit application must be submitted and approved before purchase orders can be accepted. The standard term for approved accounts is "Net 30." Please call our sales representatives to help you set up an account at 1-800-821-3354.
Other payment
  • Wire transfers - immediate processing. We do, however, await bank confirmation of "good funds" received.
  • Cashier's checks, money orders, personal checks, business checks -The order will be processed upon the check been cleared. This generally takes upto 10 business days.

Instructions for paying by Cashier's check and money orders:

Include a print out of your order form from website with payment to:
Memory4Less, Inc.,
2622 West Lincoln Ave, Suite 104
Anaheim, CA 92801

We will process the order as soon as the check cleared.

C.O.D. - We do not accept C.O.D. orders.

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General Terms and Conditions

PRICES: All prices quoted are exclusive of taxes, freight charges, and handling charges. Purchaser shall furnish Memory4Less, Inc., (Hereinafter referred to as the Company) with appropriate tax exemption certificate, if applicable.

FEES AND COSTS: Purchaser shall pay all costs and expenses incurred by the Company in collection of any sums owing by the purchaser, including reasonable legal fees. Each returned check shall be subjected to fifteen dollars USD ($ l5.00 USD) handling charge.

DELIVERY: Shipment of all product shall be FOB the Company warehouse, unless otherwise indicated. In the event of damage, delay, or loss due to the mishandling in transportation, purchaser shall deal directly with the common freight carrier. Purchaser shall instruct the Company with shipping instructions, if no specific instructions are given, the Company will select the most reasonable shipping method to ensure the on time delivery, with reasonable freight cost. The Company is not liable for delay or any freight Charge of shipment due to the absence of shipping instruction from purchaser. In the case of shipment delay due to the cause of purchaser, the Company will store all products ordered at purchaser's risk and expense.

RISK OF LOSS: Any risk of loss or damage to products shall be passed to the freight carrier, purchaser, or purchaser's agent at FOB point.

CHANGES AND CANCELLATIONS: Order accepted by the Company are not subjected to Change or cancellation by purchaser without the consent of the Company or its authorized agents. A minimum of fifteen percent (15%) handling charge may be applied to the orders changed or canceled.

Jurisdiction and Venue: Should legal action commence to interpret or enforce the terms of this Agreement, jurisdiction and venue shall be in the Municipal or Superior Courts of the County of Orange, State of California, and/or in the United States District Court, Central District of California, or elsewhere upon the mutual agreement of all parties.

Governing Law: All questions with respect of the construction of this Agreement, and the rights and liabilities of the parties hereunder, shall be determined in accordance with the applicable provisions of the law of the State of California, without giving effect to the choice of law principles.

Attorney's Fees: If any legal action or any arbitration or other proceedings are brought for the interpretation or enforcement of this Agreement, or any rights of the parties with regard to this Agreement, and/or any related agreement, or because of an alleged dispute, breach, or default, the successful or prevailing party shall be entitled to recover its reasonable attorney's fees and expenses, and any costs associated with any enforcement proceeding.

CONFLICTING TERMS: All orders accepted by the Company shall be subjected to Company's Standard Terms and Conditions of Sales. Any terms and conditions presented in orders placed by purchaser, which are in conflict with the Company's Standard Terms and Conditions then in effect, shall be inapplicable without the written approval from the Company.

CONFIRMATION: purchaser's receipt of the terms and conditions contained herein without prompt written objection thereto, or an acceptance of any of the products covered by purchaser's order that is hereby confirmed, shall constitute an acceptance of all terms and conditions set forth on the face and reverse side of this invoice.

SECURITY INTEREST: Upon delivery and acceptance by the purchaser, as security for the due and punctual payment of any sums due thereunder or under any purchase order from the purchaser to the Company, purchaser hereby grants to the Company a Continuing purchase money security interest in all the products and any proceeds thereof in which the purchaser now has or hereafter has any right, title, or interest. Purchaser shall join with the Company at Company’s request, from time to time in executing financing statement, amendments thereto and continuation statements, and pay the costs of the filing of the same whenever the Company deem desirable, and execute and deliver to the Company all documents and instruments, and do such other acts and things as the Company may reasonably request in order to effectuate fully the purpose of this grant of security interest. In the event of the purchaser is in default under the security agreement provided herein, the Company shall have all rights and remedies provided by law.

PATENTS: The Company agrees to (i) defend at its own expense for any suits or proceedings brought in the United States against its purchaser or its customers, to the extent that such suits or proceeding are based on a claim of infringement of any United States Letters Patents by any products, as such, sold in accordance with this confirmation; (ii) pay any final judgement for such infringement entered in any such suits; (iii) pay such sums which is the result of compromise or settlement of any such charges, unless such infringement is the result of designs or other special requirements specified by purchaser, or the result of applications or the usage other than those contemplated in the Company's proposal to which such product is put by purchaser or others; all of the foregoing, however, will under the conditions that the Company be promptly notified of all such charges or suits, and be promptly supplied with the contents of all communications in connection therewith. IN NO EVENT SHALL THE COMPANY BE LIABLE FOR INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING FROM INFRINGEMENT OF ALLEGED INFRINGEMENT OF PATENTS OR COPYRIGHTS, NOR SHALL THE COMPANY BE LIABLE FOR AMOUNT EXCEEDING THE SUMS PAID BY PURCHASER TO THE COMPANY.

WARRANTY: The Company provides limited warranty to the original purchaser of Memory4Less-branded product for one (1) year unless otherwise specified by their respective manufacturers. The warranties are subject to the following conditions (i) Should a product proved to be defective by reason of improper workmanship or material, under normal usage and service conditions within the warranty period specified, from the Company invoice date. The Company will, at its sole option, repair or replace the product without charge for parts or labor. (ii) The limited warranty is not applicable if the product is damaged by accident, improper installation, misuse, lightning. fire, water, or other acts of nature. (iii) Warranty void if the product is altered or repaired by anyone other than the Company or a Company authorized repair and service station. (iv) Where ever parts are covered by a lifetime warranty, lifetime warranty will constitute a time period not to exceed 3 years from the date of purchase of product (invoice date). Parts must be returned with original copy of invoice. Parts that are out of production cannot be exchanged and may need to be repaired and a repair charge will be assessed to customer for such returns.

SHOULD THE COMPANY'S PRODUCTS PROVED TO BE DEFECTIVE, PURCHASER'S SOLE REMEDY SHALL BE SUCH REPAIR OR REPLACEMENT AS PROVIDED HEREIN. IN NO EVENT SHALL THE COMPANY BE LIABLE FOR ANY LOSS OF USE, REVENUES, ANTICIPATORY PROFIT, AND DIRECT OR INDIRECT CONSEQUENTIAL DAMAGES ARISING OUT OF OR CONNECTED WITH THE SALES, USE, OPERATION, OR INABILITY TO USE OF THE PRODUCTS SOLD.

EXCEPT AS OTHERWISE PROVIDED IN THIS SECTION, THE COMPANY MAKES NO REPRESENTATIONS OR WARRANTIES, WHETHER EXPRESSED OR IMPLIED, WITH RESPECT TO ANY OF THE PRODUCTS, INCLUDING WITHOUT LIMITATION, WARRANTIES, MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE, AND ALL SUCH WARRANTIES ARE EXPRESSLY DISCLAIMED.

NON Memory4Less-BRANDED  PRODUCTS: Non Memory4Less-branded products carry different return and warranty policies than Memory4less' products. Non Memory4less-branded products may be returned to Memory4Less in accordance with the Memory4Less' return policy in effect on the date of invoice. Any warranty and technical support provided on a Non Memory4Less-branded product is provided by the original manufacturer, not by Memory4Less. The warranties and technical support may vary from product to product.

RETURNS AND REFUNDS: For non-defective products, the Company does not accept return of sold products after seven (7) days from the Company's invoice date, nor does the Company refund or credit back the purchase money after the above-mentioned period of time. To qualify for the refund or credit back, purchaser must notify the Company timely, obtain proper authorization from the Company, and at the purchaser's expenses deliver the products to the Company's Warehouse within the above-mentioned 7-day period of time. Refunds or credit back on non-defective products shall be limited to the price of the actual products only, not including shipping and handling expenses of the purchaser, and the Company shall apply a fifteen to twenty percent (15-20%)restocking Charge against the purchaser.

RETURN MERCHANDISE AUTHORIZATION (RMA) PROCEDURES:

1.RETURNS: RMA number must first be obtained from the Company. To obtain an RMA number, Purchaser is required to provide the invoice number, shipping date, model number, serial number, and the reasons of return. Products returned must be received by the Company within thirty (30) days after issuance of the RMA number. For defective products returned, purchaser is required to test and identifies the nature of defect. Should the Company find the products to be non-defective, such products will be returned to purchaser freight collect.

2. SHIPPING: Products should be returned to the Company freight pre-paid in the original boxes and packing materials. Returned products must be complete, including all manuals, cables, accessories, and etc. RMA number must be marked clearly outside the carton, and also on the mailing labels. Proof of purchase and a note of reasons for return must be enclosed. No freight collect or C.O.D. on return RMA shipment will be accepted by the Company. In the event that RMA shipment not meeting all the above conditions, the Company reserves the right to refuse the shipment, and the imposition of handling charges.

3. SERVICES: The Company will return the repaired or replaced products to the purchaser at the Company’s cost, provided that the products were originally purchased from the Company, and still covered by the warranty policy, and such products are confirmed to be defective.

4. DEFECTIVE ON ARRIVAL (D.O.A.): Products that are reported as D.O.A. by the purchaser may be returned to the Company for credit or refund, within seven (7) days from the invoice day under which the products were shipped.

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